Filling Emergency Supply Prescriptions for an LTC Facility

If a Long-Term Care facility requires an emergency supply of government-supplied medication, the prescription must be filled for the group.

When a non-retail group is added to PharmaClik Rx, a fake patient with the same name as the group is also created. This patient is listed in the Patients tab in the Groups folder.

Note: ONTARIO PHARMACIES ONLY: When PharmaClik Rx creates this patient, Drug Benefit is automatically entered as a third party. The facility’s LTC number (as set in the LTC field in the Groups folder) is entered in the Group ID field in the 3rd Party tab of the patient’s folder.

To fill a prescription for an emergency supply, do the following:

  1. Go to the Workbench.
  2. Press the New button. The New Prescription window opens
  3. Enter the name of the group in the Patient field.
  4. Enter information in the rest of the fields in the New window. In the SIG field, enter instructions such as EMERGENCY SUPPLY - USE AS DIRECTED.
  5. Press the Process button.
  6. Complete each search (Patient, Doctor, and Drug) as it appears on the screen.
  7. Rx Detail appears. Continue to fill the prescription as usual.